Case Study for Robust Network Connection and Remote Monitoring for Parking Systems

A Northern European business provides varying parking services for their clients. Parking automats owned by the business offer a diverse set of payment options ranging from coins, credit or chip cards and they rank in the forefront of parking technology in Europe. The client chose these particular mobile routers due to their reliability in hostile environmental conditions.

Business Challenges:

Contactless payments by credit card require a credible and secure connection to payment systems.

Previously, the signal was severely impaired whenever a car parked too close to the router – it required a reliable and unbreakable internet connection under harsh environment.

Each parking automat is connected to a remote control system. It required real time remote management for the parking automats’ troubleshooting, programming and reporting.

M2M Solution

The R3000 Robustel industrial-designed VPN router offers seamless, unbreakable network switching connections for remote monitoring within these parking automats.

Key Features:

Dual SIM redundancy for continuous cellular connections, supports 4G/3G/2G,

Multiple links backup and ICMP detection,

High EMC Level,

Management and maintenance via Web/CLI/SNMP/RobustLink Cloud.

Benefits

Precise and reliable remote internet connection helps schedule coin emptying and payment loading visits, reducing maintenance expenses.

Higher efficiency for parking operations and more profitable for the municipality, offering a better service to the drivers at the same time.

Reduced total cost of ownership, improves customer satisfaction.

The customer chose Robustel 4G routers for forming connections between ticket machines and remote control and payment systems. “The choice was based on the router’s reliability under varying environmental conditions”, says customer’s technical manager. “Previously, the data connection to payment and remote control systems could be disrupted, for example, by a truck parked nearby. Experience has proven Robustel routers as a reliable solution”.

Other applications for the R3000 Router Include:

ATM Vending Applications

Solar/Wind Energy Monitor

Distribution Automation

Automatic Meter Reading

Industrial Automation

IP Video Surveillance

Remote Devices

M2M/IoT Self-Serve Kiosk Business

This technology is available now in Australia. Contact Powertec today for a referral to an expert in your area to assist with your solution.

Business Challenge

A bike-share scheme provides bicycles for shared use to individuals on a short term basis. Bike share schemes allow people to borrow a bike from point “A” and return it at point “B” and have become very popular in larger cities for both locals and tourists alike.

For a bike share scheme (and other similar business’) to be profitable, the day to day transactions of the business need to run without human intervention. To do this bespoke self-serve terminals have been set up to monitor and manage all the requirements of the customer.

In order to identify a customer and release a bike for their use, every terminal must be connected to the main control centre and able to process payment transactions. Reliable and fast communication is key to ensure a positive customer experience. To avoid costly roadwork involving council permits and road disruption, bike operators prefer to implement a wireless solution, which would have to be rugged enough to withstand outdoor temperatures from snow to high humidity levels.

Robustel Solution

To set up a fail safe solution, the R2000 4GX/LTE Enterprise Router with Voice along with online network management tool RobustLink, were utilised for this Business. While there were a number of products that could do some of the tasks required, this product was selected because of its unique Voice capability improving customer experience when on site.

The business required that the self-service terminal was able to provide full service from payments and security to emergency calls. As part of the scope the following points were factored into the final solution:

Precise and real-time data transmission for bicycle sharing system via seamless cellular network
High security user payment process by IPsec tunnel
Central management capability (by RobustLink platform)
Voice function (GSM) in addition

Benefits

Uninterrupted operation with 24h network uptime
Improved productivity and intelligence of the network and operations by RobustLink
With agile deployment, never miss an opportunity for a pop-up location
Protect sensitive data, defend against attacks with IPSec
Improve customer experience with voice function
Global certified products and service network

Click here for more information about the Robustel R2000 Enterprise with Voice