Remote Monitoring for Parking System

Case Study for Robust Network Connection and Remote Monitoring for Parking Systems

A Northern European business provides varying parking services for their clients. Parking automats owned by the business offer a diverse set of payment options ranging from coins, credit or chip cards and they rank in the forefront of parking technology in Europe. The client chose these particular mobile routers due to their reliability in hostile environmental conditions.

Business Challenges:

  • Contactless payments by credit card require a credible and secure connection to payment systems.
  • Previously, the signal was severely impaired whenever a car parked too close to the router – it required a reliable and unbreakable internet connection under harsh environment.
  • Each parking automat is connected to a remote control system. It required real time remote management for the parking automats’ troubleshooting, programming and reporting.

M2M Solution

The R3000 Robustel industrial-designed VPN router offers seamless, unbreakable network switching connections for remote monitoring within these parking automats.

Key Features:

  1. Dual SIM redundancy for continuous cellular connections, supports 4G/3G/2G,
  2. Multiple links backup and ICMP detection,
  3. High EMC Level,
  4. Management and maintenance via Web/CLI/SNMP/RobustLink Cloud.


  • Precise and reliable remote internet connection helps schedule coin emptying and payment loading visits, reducing maintenance expenses.
  • Higher efficiency for parking operations and more profitable for the municipality, offering a better service to the drivers at the same time.
  • Reduced total cost of ownership, improves customer satisfaction.

The customer chose Robustel 4G routers for forming connections between ticket machines and remote control and payment systems. “The choice was based on the router’s reliability under varying environmental conditions”, says customer’s technical manager. “Previously, the data connection to payment and remote control systems could be disrupted, for example, by a truck parked nearby. Experience has proven Robustel routers as a reliable solution”.

Other applications for the R3000 Router Include:

  • ATM Vending Applications
  • Solar/Wind Energy Monitor
  • Distribution Automation
  • Automatic Meter Reading
  • Industrial Automation
  • IP Video Surveillance
  • Remote Devices

Click through for more details on the R3000 Router

M2M/IoT Self-Serve Kiosk Business

M2M/IoT Self-Serve Kiosk Business

This technology is available now in Australia. Contact Powertec today for a referral to an expert in your area to assist with your solution.

Business Challenge

A bike-share scheme provides bicycles for shared use to individuals on a short term basis. Bike share schemes allow people to borrow a bike from point “A” and return it at point “B” and have become very popular in larger cities for both locals and tourists alike.

For a bike share scheme (and other similar business’) to be profitable, the day to day transactions of the business need to run without human intervention. To do this bespoke self-serve terminals have been set up to monitor and manage all the requirements of the customer.

In order to identify a customer and release a bike for their use, every terminal must be connected to the main control centre and able to process payment transactions. Reliable and fast communication is key to ensure a positive customer experience. To avoid costly roadwork involving council permits and road disruption, bike operators prefer to implement a wireless solution, which would have to be rugged enough to withstand outdoor temperatures from snow to high humidity levels.

IoT Self-Serve Kiosk Business

Robustel Solution

To set up a fail safe solution, the R2000 4GX/LTE Enterprise Router with Voice along with online network management tool RobustLink, were utilised for this Business.  While there were a number of products that could do some of the tasks required, this product was selected because of its unique Voice capability improving customer experience when on site.

The business required that the self-service terminal was able to provide full service from payments and security to emergency calls.  As part of the scope the following points were factored into the final solution:

  • Precise and real-time data transmission for bicycle sharing system via seamless cellular network
  • High security user payment process by IPsec tunnel
  • Central management capability (by RobustLink platform)
  • Voice function (GSM) in addition


  • Uninterrupted operation with 24h network uptime
  • Improved productivity and intelligence of the network and operations by RobustLink
  • With agile deployment, never miss an opportunity for a pop-up location
  • Protect sensitive data, defend against attacks with IPSec
  • Improve customer experience with voice function
  • Global certified products and service network

Click here for more information about the Robustel R2000 Enterprise with Voice


Robustel Bicycle sharing

What is M2M – A History

What is M2M?

M2M is an acronym with many possible meanings from mobile-to-mobile and machine-to-mobile to man-to-machine, machine-to-man and machine-to-machine. From our perspective, M2M is an abbreviation for machine-to-machine communication.

M2M communication is, as the name suggests, an exchange of data or communication that takes place between two machines without human interface or interaction. M2M is in a way similar to the Internet of Things (IoT) in that both offer a similar promise, that is, to fundamentally change the way the world operates. As in the case of IoT, M2M allows sensors to communicate and operate on their own, thus opening up possibilities to monitor themselves and respond appropriately to the changes in the environment. They are different in that IoT typically refers to wireless communication while M2M can refer to both wired and wireless communication between any two machines.

The most well-known example of M2M communication is telematics which involves data transfer for commercial purposes. Pioneers of telemetrics first made use of telephone lines, and later, radio waves to transmit performance metrics that were gathered from monitoring instruments from remote regions.

Improvements in wireless technology and the Internet have ensured an expansion of the role of the technology from engineering and manufacturing to the cellular arena. Wireless M2M has been dominating the 2G cellular network ever since it was launched in the mid-2000s and several companies began offering M2M data plans. However, M2M is not entirely a cellular-only area – it finds use in products like home heating units, Internet-connected appliances and healthcare services among others. Products based on M2M technology are often marketed to end users as “smart” products.

Currently, most M2M systems are either built to be task-specific or device-specific. Going forward, as the use of M2M technology expands, vendors would need to draft and agree upon some common standards for machine-to-machine communications.

How M2M works

M2M technology includes the use of wireless modules or sensors, a Wi-Fi or cellular communications link and autonomic computing software program.  The wireless or sensors are embedded in a device/s and they enable the transmission of data contained within these devises autonomously or as requested by other applications. A communication link connects the device/s to another device or computer server. A software application or program is then used to analyse the data and make decisions.

According to Forbes, M2M technology is one of the fastest growing technologies in the world given that it can connect millions of devices in a single network. Virtually everything that houses a sensor can be connected to a wireless network and then to a machine with software for data analysis and interpretation, and consequently, further action.

M2M is similar to LAN and WAN networks but is used to connect machines to allow them to communicate. The technology allows for humans or a control unit to monitor and assess the communication across the entire network and issue appropriate instructions to member devices, as necessary.

Some applications of M2M

  1. Manufacturing

Technology finds extensive use in the manufacturing industry as it enables companies to cut costs, automate their processes and execute them efficiently. In the manufacturing arena, M2M can be used to automate maintenance of equipment. As a case point, maintenance personnel can be alerted via SMS when an equipment needs servicing. This allows them to address issues as soon as they arise. To go further, the M2M networks can also be programed to automate the placing of orders for replacement parts.

  1. Home appliances

Manufacturing giants such as Samsung and LG have already incorporated M2M technology and have unveiled “smart” home appliances that offer a higher quality of life to the end users. For example, an M2M-capable washing machine can send alerts to the owners once the washing cycle is complete. Then there are other applications for home appliances, for instance, household members can remotely control HVAC systems using their smartphones. As another example, a person leaving office in winters can ‘contact’ the heating system through his smartphone and set the temperature such that the home is warm by the time of his arrival.

  1. Healthcare device management

Hospitals can put M2M technology to use to provide the highest level of care to their patients. For instance, when a person’s vital signs fall below normal, an M2M-capable device can automatically administer oxygen and additional care till the time a healthcare professional arrives at the bedside to take over. Time is precious during an emergency and immediate response can help to save a life. Then again, the technology allows patients to be monitored in their homes rather than being in the hospitals. In this context, M2M-enabled devices can be used to track a patient’s movements and alert a healthcare professional in case his vitals undergo a change or he suffers a mishap.


Organisations across the globe are considering or implementing M2M solutions to improve production and performance, and cut costs. Hertz uses the technology to track rental cars and even unlock them if a renter has left the keys inside. Businesses such as manufacturers of high-value items, temperature-sensitive medications, trucks and containers are increasingly turning to M2M. The possibilities of use are limitless – however, there is a catch – a number of factors can stall the use of the technology. Security is the most critical of these factors. Businesses still rely on external partners to deliver mission-critical services and in such a situation, data and personal privacy can be threatened. Then there are other issues such as reliability, availability, scalability, interoperability and cost that need to be addressed.

Future outlook

M2M is witnessing an impressive growth in the market and experts predict that low power, wide-area network (LPWAN) connections will grow from 11 million in 2014 to 5 billion, amounting to $7.1 trillion in 2020. Many major cellular operators such as Verizon and AT&T are already rolling out their M2M platforms to take advantage of this major industry growth spurt. M2M offers a great opportunity for companies to automate their solutions and streamline their processes in almost all industries. Going forward, in the next five years, a huge influx of companies innovating in this arena will be witnessed.



4GE LTE Modems for Bus Transport System

4GE LTE Modems for Intelligent Public Transport Monitoring

Västtrafik in Sweden is responsible for the public transport in all of Västra Götaland. They have 2,700 buses, trains, trams and ferries as well as 22000 stop locations.

All vehicles combined will be driven 390,000 km on average every day. This makes Västtrafik the second largest public transport company in Sweden. They also organise the transport, compile the timetables and decide upon routes and lines.

4ge lte modemsBusiness Challenge

There were legacy IT systems installed in every bus, train, tram and ferry to connect with passenger information system, driver safety system etc., and a GPRS modem was used for network connection. However, during years of running, Västtrafik was experiencing problems with narrow band and unstable GPRS connection, especially in rural areas. Due to these issues, the Swedish operators were also considering leaving the GSM/GPRS network for M2M communications.

Västtrafik realised that in order to achieve reliable, consistent 3G/4G LTE connectivity, they would need to upgrade to a more ruggedised modem. So they decided to choose a modern path with 3G/4G LTE compatible hardware.

Because of 3G/4G LTE’s instant handover time, high bandwidth, they could maximise the network availability, and provide seamless communication for in-vehicle IT systems for the future.


The LTE modem is used not only in the buses but also trams, trains and ferries across the country.   Each application has to undergo appropriate certifications to meet all the fireproofing and railway standards regulation demands.

Västtrafik tested solutions from several leading vendors and finally selected Robustel M1000-U4L LTE modem because of its sturdiness, network compatibility, and seamless connectivity performance during the trial.

Key Benefits for Customers

Robustel M1000-U4L LTE modem running provided Västtrafik in Gothenburg with the following

  • CE, EN45544-2, E-mark certified
  • 4G LTE and backwards 3G/GPRS compatible communication path
  • Ruggedized lockable power connector
  • Rugged Metal housing
  • Wide range power input 12-36VDC
  • GPS optional

For more information on Robustel modems available visit HERE.