Robust M2M Products in the Harsh Australian Environment

Powertec Offering Robust M2M Solutions

Powertec will always propose high quality robust M2M products and services to their clients to deal with the harsh Australian environment – products that need to perform year in and year out.

All M2M products supplied via Robustel have implemented ISO9001:2008 Quality Management system as a sophisticated approach of quality planning, quality control, quality assurance and quality improvement. Due to these quality control systems, Robustel has achieved global certifications including CE, FCC, PTCRB, AT&T, IC, Rogers, GCF, RCM, IDA, NBTC, E13.

In addition the Powertec Technical Department will provide you with local Australian-based support backed by the Technical Team at Robustel.

M2M products can address customer pain points across many industries including the following:

– Energy companies wanting to save money for meter installation and maintenance. Ensuring that central servers can monitor the status of remote sites in real time and improve capability for data analysis.

– Central system needed to monitor the status of remote sites in real time.

– The ability to use legacy systems and upgrade to LTE networks.

– Business’s that need reliable, consistent 3G/4G connectivity.

– Traffic light monitoring via a central system

– Monitoring street lighting to to save costs on maintenance and reducing energy costs for dimming, on/off timing, recognising failure, monitoring energy consumed and lamp burning hours

Remote Monitoring for Parking System

Case Study for Robust Network Connection and Remote Monitoring for Parking Systems

A Northern European business provides varying parking services for their clients. Parking automats owned by the business offer a diverse set of payment options ranging from coins, credit or chip cards and they rank in the forefront of parking technology in Europe. The client chose these particular mobile routers due to their reliability in hostile environmental conditions.

Business Challenges:

  • Contactless payments by credit card require a credible and secure connection to payment systems.
  • Previously, the signal was severely impaired whenever a car parked too close to the router – it required a reliable and unbreakable internet connection under harsh environment.
  • Each parking automat is connected to a remote control system. It required real time remote management for the parking automats’ troubleshooting, programming and reporting.

M2M Solution

The R3000 Robustel industrial-designed VPN router offers seamless, unbreakable network switching connections for remote monitoring within these parking automats.

Key Features:

  1. Dual SIM redundancy for continuous cellular connections, supports 4G/3G/2G,
  2. Multiple links backup and ICMP detection,
  3. High EMC Level,
  4. Management and maintenance via Web/CLI/SNMP/RobustLink Cloud.


  • Precise and reliable remote internet connection helps schedule coin emptying and payment loading visits, reducing maintenance expenses.
  • Higher efficiency for parking operations and more profitable for the municipality, offering a better service to the drivers at the same time.
  • Reduced total cost of ownership, improves customer satisfaction.

The customer chose Robustel 4G routers for forming connections between ticket machines and remote control and payment systems. “The choice was based on the router’s reliability under varying environmental conditions”, says customer’s technical manager. “Previously, the data connection to payment and remote control systems could be disrupted, for example, by a truck parked nearby. Experience has proven Robustel routers as a reliable solution”.

Other applications for the R3000 Router Include:

  • ATM Vending Applications
  • Solar/Wind Energy Monitor
  • Distribution Automation
  • Automatic Meter Reading
  • Industrial Automation
  • IP Video Surveillance
  • Remote Devices

Click through for more details on the R3000 Router

Energy Storage Monitoring IoT Solution

Energy Storage Monitoring IoT Solution

Business Challenges

Energy storage systems are an important part of the power production process that includes power generation, transmission, distribution, utilisation and storage. Storage systems are a strategic part of smart grid construction.

Communication requirements of an energy storage monitoring system include:

  • Many and varied types of devices, resulting in a huge demand for communication
  • Distributed deployment of energy gathering stations which makes wired network use difficult to cover all remote sites
  • Energy generating stations tend to operate in extreme environments so stability and high IP rating is critical to ongoing stable operations. energy storage system


The R3000 series products are an ideal range for use in energy storage monitoring solutions as they have standard RS485 interface, they support Modbus protocol, and are easily connected to common devices in an energy-storage system.

With two SIM backup and ICMP detection, R3000 series provide unbreakable communication for energy-storage system even in remote and highly areas.

R3000 Quad LTE WiFi Router

R3000-Q4LA Quad is a versatile, easy-to-deploy, rugged and reliable VPN gateway designed for harsh environment, providing seamless, secure, fast wireless connectivity to M2M/IoT applications.  GoRugged R3000-Q4LA Quad is an Industrial Cellular VPN Router with 4 Ethernet Ports for GPRS/EDGE/UMTS/HSPA/EVDO/4G LTE Networks.

R3000 Lite 4G Router

R3000-L4L LITE is a cost effective, industrial-grade VPN gateway designed for cost-sensitive M2M applications.

R3000-4L LTE WiFi Router

The Robustel GoRugged R3000-4L is a rugged 2G/3G/4G router offering state-of-the-art mobile connectivity for machine to machine (M2M) applications.

R3000 HSPA+ WiFi Router


Accurate and efficient data acquisition – With smart IoT device and standard Modbus protocol supported, acquisition frequency is adjustable, data acquisition is accurate and highly efficient;

Secure and stable data transmission – Industrial grade router R3000 can work steadily under all kinds of harsh environments, providing seamless connection for end devices, ensuring real-time communication. With VPN tunnel, data transmission is highly secure;

Flexible and cost-effective deployment – Suitable for different applications of energy-storage systems, with maximum system deployment flexibility and efficiency, and with minimum cost.

Challenges of Setting Up Internet for Remote Offices

Business Challenge – Setting up Internet for Remote Offices

Setting up wired internet connections in remote office branches not only costs time but could also cost business’ millions of dollars for cabling. It’s worthwhile speaking to an expert to get it right the first time.  As a start when planning your roll out issues you should consider:

  • Remote emergency response
  • Quick, stable call and responding
  • Equipment circuits complexity
  • LAN communication interruption
  • Data processing and distribution required

Internet for Remote Offices


Utilising the Robustel R2000 Ent helps keep everything connected through cellular networks with reliable and secure operations.

Having one device for cellular WAN, Ethernet WAN, WiFi and voice calls reduces the numbers of networking devices and cables purchased. Fast and easy device deployment allows the client flexibility and efficiency for their current and future requirements;

  • Total Communication Solution – Voice function supports PCM audio input, which allows the client to make telephone calls over the cellular network using a standard landline telephone;
  • Reliable Internet Connectivity – Four LAN ports for various IP devices connection; Embedded dual module supporting 2 SIM cards online simultaneously; Supports Cellular WAN, Ethernet WAN, Wi-Fi link backup and ICMP detection;
  • Industrial-grade Durability – Wide temperature, Wide humidity, Dust protection, Vibration protection, Higher EMC protection, PD power interface.

Product Used

Robustel R2000 Ent – the industrial dual module cellular VPN router with voice provides fast and reliable internet connectivity and enhanced voice capabilities, facilitating the response to and the management of any device – anytime and anywhere.

Key Features:

  • Voice call/RS-232/RS-485 (choose one only) shared across an RJ11 port
  • Voice call and data transmission being used simultaneously, depending upon your ISP network
  • Embedded dual-module supporting two SIM cards online simultaneously
  • The feature Link Manager supporting configuration of Cellular WAN, Ethernet WAN, WiFi link backup and ICMP detection
  • WAN port supporting PD feature – compatible with 802.3at
  • RobustOS + SDK + App
  • Management and maintenance via Web/CLI/SMS SNMP/RobustLink Cloud
  • Support RobustLink (Centralized M2M management platform, to remote monitor, configure and update firmware)
  • Robust industrial design (9 to 36V DC, desktop or wall mounting or DIN rail mounting)

Click here to find out more information about the Robustel R2000 Ent

Speak to Powertec today to discuss solutions for your own internet for remote offices Wi-Fi or M2M application. We have expert installers available across Australia.

    Video Surveillance System – Monitoring & Recording

    Video Surveillance – Monitoring and Recording

    Business Challenge

    Cities are becoming smarter and smarter with each passing year. Increased integration of information and communication technology (ICT) and Internet of things (IoT) technology ensures security in managing a city’s assets and improvement in efficiency of services.

    Public security is one of the most important parts to develop in smart cities. With the help of smart video surveillance systems, public security and asset maintenance can be improved by real-time monitoring and data recording.

    When setting up a smart video surveillance system, there are typical requirements which include:

    • Widely distributed area and high speed transmission
    • Mission-critical reliability
    • Easy integration, deployment and maintenance
    • Data security

    Robustel Solution

    Award winning Robustel industrial-grade POE LTE Router R2000-Dual accompanied by RobustLink + RobustVPN platform help to build up a remote video surveillance system with stable and secure data transmission.

    R2000 Dual – R2000 Dual is a rugged, programmable, high efficiency and cost effective VPN gateways, providing safe, reliable, seamless and fast connectivity for M2M applications.

    Robustlink + RobustVPN Management Platforms: Robustel RobustLink is an industrial-grade centralised management and administration system for the Robustel GoRugged range of routers and modems (R3000, R3000 Quad, R3000 Lite, R2000, R2000 Dual, M1000 XP Lite, M1000 XP and M1000 Pro V2). It allows you to monitor, configure and manage large numbers of remote devices on a private network over the web.

    video surveillance
    Typical Topology of A Video Surveillance System



    Utilising Robustel products suited to this application produces the following  benefits:

    • Dual 4G LTE wireless modules enable fast and reliable connectivity for video data transmission.
    • Industrial-grade design ensures reliable operation in remote sites difficult to access.
    • With 4 ports POE, the surveillance system could be easily deployed with simplified cabling work and lower cabling cost.
    • Supports RobustLink (Centralised M2M management platform) and RobustVPN (Establish VPN to RobustVPN server automatically).

    Speak to Powertec today to discuss the solutions to your own video surveillance system M2M application.  Expert installers available across Australia.

      Congratulations Robustel for “Best IoT/M2M Hardware ..2017” Award

      Robustel Wins Award For Excellence

      Robustel was awarded “Best IoT/M2M Hardware Provider 2017 & Cellular Modem Supplier of the Year 2017” of the 2017 Utilities & Telecommunications Awards, presented by Global Energy News.

      Powertec Telecommunications is proud to be the Australian distributor and highly recommend Robustel products to their Dealer base.award Robustel

      Robustel is a leading industrial IoT/M2M hardware and solution provider and announced today it was awarded “Best IoT/M2M Hardware Provider 2017 & Cellular Modem Supplier of the Year 2017” of the 2017 Utilities & Telecommunications Awards presented by Global Energy News.

      The utilities and telecommunications industries, is one that is constantly changing and developing with new movements within the sector. Despite the constant change, individuals and firms continue to strive towards success, with their innovative thinking and tireless efforts.

      Robustel was recognised for having adapted to the constant shift in the market and managed to make the company stand out with the hard work and best practice in the profession as the best in the industry.

      About Global Energy News

      Distributed to over 85,000 people worldwide and featuring the latest deals, appointments, research, news and all you need to know about the latest developments in the energy sector is covered in this new and insightful magazine. Industry experts in their field, government and think-tanks from around the world shed light on the issues that matter, with special sections on energy efficiency, infrastructure and technology, oil and gas, renewable energy.

      About Robustel
      Guangzhou Robustel Technologies Co., Ltd. is a leading industrial IoT and M2M hardware and solution provider. Since its establishment in 2010 in Guangzhou, China, Robustel has been providing industrial cellular routers, gateways, modems, cloud platforms, and E2E solutions to customers in more than 100 countries worldwide. The company´s solutions aim at smart grids, oil & gas, the financial sector, security & surveillance, industrial automation, eHealth, and many other industries. Robustel has subsidiaries in Germany, Australia, Japan, Netherlands and Hong Kong. Customers include leading mobile operators such as AT&T, China Mobile, Deutsche Telekom, Rogers, SingTel, Teliasonera, Vodafone, etc.

      M2M/IoT Self-Serve Kiosk Business

      M2M/IoT Self-Serve Kiosk Business

      This technology is available now in Australia. Contact Powertec today for a referral to an expert in your area to assist with your solution.

      Business Challenge

      A bike-share scheme provides bicycles for shared use to individuals on a short term basis. Bike share schemes allow people to borrow a bike from point “A” and return it at point “B” and have become very popular in larger cities for both locals and tourists alike.

      For a bike share scheme (and other similar business’) to be profitable, the day to day transactions of the business need to run without human intervention. To do this bespoke self-serve terminals have been set up to monitor and manage all the requirements of the customer.

      In order to identify a customer and release a bike for their use, every terminal must be connected to the main control centre and able to process payment transactions. Reliable and fast communication is key to ensure a positive customer experience. To avoid costly roadwork involving council permits and road disruption, bike operators prefer to implement a wireless solution, which would have to be rugged enough to withstand outdoor temperatures from snow to high humidity levels.

      IoT Self-Serve Kiosk Business

      Robustel Solution

      To set up a fail safe solution, the R2000 4GX/LTE Enterprise Router with Voice along with online network management tool RobustLink, were utilised for this Business.  While there were a number of products that could do some of the tasks required, this product was selected because of its unique Voice capability improving customer experience when on site.

      The business required that the self-service terminal was able to provide full service from payments and security to emergency calls.  As part of the scope the following points were factored into the final solution:

      • Precise and real-time data transmission for bicycle sharing system via seamless cellular network
      • High security user payment process by IPsec tunnel
      • Central management capability (by RobustLink platform)
      • Voice function (GSM) in addition


      • Uninterrupted operation with 24h network uptime
      • Improved productivity and intelligence of the network and operations by RobustLink
      • With agile deployment, never miss an opportunity for a pop-up location
      • Protect sensitive data, defend against attacks with IPSec
      • Improve customer experience with voice function
      • Global certified products and service network

      Click here for more information about the Robustel R2000 Enterprise with Voice


      Robustel Bicycle sharing

      Case Study – M2M Smart Lighting System

      Critical Requirements for a Smart Lighting System

      Street lighting is one of the biggest expenses of local governments. In order to save costs on maintenance and reduce energy cost, a particular solution was called for to monitor the status of remote lighting in real time and control the light in a variety of ways – specifically with regards to brightness levels, adjustment of on/off timing, Notification of Lamp Failure, Consumed Energy, Lamp Burning Hours.

      Robustel products can provide a wireless solution to enable a complete smart street lighting system. Through the Robustel R3000 series router, the status of data could be constantly transmitted via cellular network. With a RobustLink platform installed in the control center, the remote lighting could be monitored and controlled intelligently. Meanwhile, maintenance resources could be managed more effectively according to the lamp data which could be collected remotely.

      Robustel Solution

      Robustel R3000 router and RobustLink platform help to build up a remote monitoring and control system with real-time and stable data transmission. The typical operating map is shown below:

      M2m Smart Lighting System

      • R3000 Dual SIM Router provides stable 3G/GPRS communications.
      • RobustLink (Centralised M2M management platform) installed in Control Center is used for remote monitoring.
      • Ruggedised design secures reliable performance in harsh environment.

      All Robustel products can be found HERE.

      To find out more about the R3000 Dual SIM Router:  R3000 Robustel Specification Sheet

      What is M2M – A History

      What is M2M?

      M2M is an acronym with many possible meanings from mobile-to-mobile and machine-to-mobile to man-to-machine, machine-to-man and machine-to-machine. From our perspective, M2M is an abbreviation for machine-to-machine communication.

      M2M communication is, as the name suggests, an exchange of data or communication that takes place between two machines without human interface or interaction. M2M is in a way similar to the Internet of Things (IoT) in that both offer a similar promise, that is, to fundamentally change the way the world operates. As in the case of IoT, M2M allows sensors to communicate and operate on their own, thus opening up possibilities to monitor themselves and respond appropriately to the changes in the environment. They are different in that IoT typically refers to wireless communication while M2M can refer to both wired and wireless communication between any two machines.

      The most well-known example of M2M communication is telematics which involves data transfer for commercial purposes. Pioneers of telemetrics first made use of telephone lines, and later, radio waves to transmit performance metrics that were gathered from monitoring instruments from remote regions.

      Improvements in wireless technology and the Internet have ensured an expansion of the role of the technology from engineering and manufacturing to the cellular arena. Wireless M2M has been dominating the 2G cellular network ever since it was launched in the mid-2000s and several companies began offering M2M data plans. However, M2M is not entirely a cellular-only area – it finds use in products like home heating units, Internet-connected appliances and healthcare services among others. Products based on M2M technology are often marketed to end users as “smart” products.

      Currently, most M2M systems are either built to be task-specific or device-specific. Going forward, as the use of M2M technology expands, vendors would need to draft and agree upon some common standards for machine-to-machine communications.

      How M2M works

      M2M technology includes the use of wireless modules or sensors, a Wi-Fi or cellular communications link and autonomic computing software program.  The wireless or sensors are embedded in a device/s and they enable the transmission of data contained within these devises autonomously or as requested by other applications. A communication link connects the device/s to another device or computer server. A software application or program is then used to analyse the data and make decisions.

      According to Forbes, M2M technology is one of the fastest growing technologies in the world given that it can connect millions of devices in a single network. Virtually everything that houses a sensor can be connected to a wireless network and then to a machine with software for data analysis and interpretation, and consequently, further action.

      M2M is similar to LAN and WAN networks but is used to connect machines to allow them to communicate. The technology allows for humans or a control unit to monitor and assess the communication across the entire network and issue appropriate instructions to member devices, as necessary.

      Some applications of M2M

      1. Manufacturing

      Technology finds extensive use in the manufacturing industry as it enables companies to cut costs, automate their processes and execute them efficiently. In the manufacturing arena, M2M can be used to automate maintenance of equipment. As a case point, maintenance personnel can be alerted via SMS when an equipment needs servicing. This allows them to address issues as soon as they arise. To go further, the M2M networks can also be programed to automate the placing of orders for replacement parts.

      1. Home appliances

      Manufacturing giants such as Samsung and LG have already incorporated M2M technology and have unveiled “smart” home appliances that offer a higher quality of life to the end users. For example, an M2M-capable washing machine can send alerts to the owners once the washing cycle is complete. Then there are other applications for home appliances, for instance, household members can remotely control HVAC systems using their smartphones. As another example, a person leaving office in winters can ‘contact’ the heating system through his smartphone and set the temperature such that the home is warm by the time of his arrival.

      1. Healthcare device management

      Hospitals can put M2M technology to use to provide the highest level of care to their patients. For instance, when a person’s vital signs fall below normal, an M2M-capable device can automatically administer oxygen and additional care till the time a healthcare professional arrives at the bedside to take over. Time is precious during an emergency and immediate response can help to save a life. Then again, the technology allows patients to be monitored in their homes rather than being in the hospitals. In this context, M2M-enabled devices can be used to track a patient’s movements and alert a healthcare professional in case his vitals undergo a change or he suffers a mishap.


      Organisations across the globe are considering or implementing M2M solutions to improve production and performance, and cut costs. Hertz uses the technology to track rental cars and even unlock them if a renter has left the keys inside. Businesses such as manufacturers of high-value items, temperature-sensitive medications, trucks and containers are increasingly turning to M2M. The possibilities of use are limitless – however, there is a catch – a number of factors can stall the use of the technology. Security is the most critical of these factors. Businesses still rely on external partners to deliver mission-critical services and in such a situation, data and personal privacy can be threatened. Then there are other issues such as reliability, availability, scalability, interoperability and cost that need to be addressed.

      Future outlook

      M2M is witnessing an impressive growth in the market and experts predict that low power, wide-area network (LPWAN) connections will grow from 11 million in 2014 to 5 billion, amounting to $7.1 trillion in 2020. Many major cellular operators such as Verizon and AT&T are already rolling out their M2M platforms to take advantage of this major industry growth spurt. M2M offers a great opportunity for companies to automate their solutions and streamline their processes in almost all industries. Going forward, in the next five years, a huge influx of companies innovating in this arena will be witnessed.